Now, Waymo’s driverless ridehail service will be available to anyone who downloads the app and requests a ride. This is similar to how Waymo operates its robotaxi service in Phoenix, which has been open to the public without a waitlist since 2020. And it comes at a time when Waymo is trying to cement its lead in the robotaxi industry, as some of its competitors are hamstrung by mishaps or a need to keep testing. Waymo started testing public service in the city in August 2021, but only for pre-approved riders who signed agreements and knew the risks. It opened access to its own staff in March 2022. Until now, everyday commuters who wanted to try One have had to sign up for a waiting list that could take months to process.