Effective Date: February 07, 2024
Last Updated: December 25, 2025
1. WHO WE ARE
Arch Town Labs CIC ("we", "us") is the Data Controller. We are responsible for your personal data.
Registered Office: 124 City Road, London, EC1V 2NX, UK.
Company Number: 15473363.
2. THE DATA WE COLLECT
Identity Data: Names, usernames.
Contact Data: Email addresses, telephone numbers.
Profile Data: Innovation portfolio, interests, feedback, survey responses.
Technical Data: IP address, browser type, device identifiers.
Usage Data: Information about how you use our website.
3. HOW WE USE YOUR DATA
We process your data on the following lawful bases:
Contractual Necessity: To register you as a user and provide the Services.
Legitimate Interests: To manage our relationship with you, improve our platform, and prevent fraud.
Legal Obligation: To comply with tax and regulatory requirements (e.g., CIC reporting).
4. INTERNATIONAL TRANSFERS
Your data may be processed outside the UK. Where we transfer your data to countries not deemed to provide an adequate level of protection (such as the UAE or USA), we ensure appropriate safeguards are in place, specifically the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses (SCCs).
5. DATA RETENTION
We retain your personal data only for as long as necessary. For tax purposes, we are required by UK law to keep basic information about customers for six years after they cease being customers.
6. YOUR LEGAL RIGHTS
Under the UK GDPR, you have the right to:
Request access to your personal data.Request correction or erasure of your data.Object to processing.Request transfer of your data.
To exercise these rights, contact us at: privacy@archtown.org.